Privacy Policy
Privacy Policy
This Privacy Policy explains how Pack Grid may collect, use, and protect information when operating pack-grid.com.
Information we collect
We may collect business contact information, account details, operational data submitted through the platform, shipment-related information, and technical usage data needed to provide and secure the service.
How we use information
We use information to operate the platform, support inventory preparation workflows, maintain service reliability, respond to support requests, and improve our product.
Amazon Selling Partner API data
If the platform connects to Amazon Selling Partner API data, that data is used only to support operational workflows such as inventory preparation, shipment organization, and labeling within the scope of the service.
Sharing of information
We do not sell customer information. We may share information with service providers that support hosting, infrastructure, analytics, or customer support, subject to appropriate confidentiality and security obligations.
Data retention and security
We retain information for as long as reasonably necessary to provide the service, meet contractual obligations, resolve disputes, and comply with applicable law. We use reasonable administrative, technical, and organizational safeguards to protect information.
Your choices
You may contact us to request updates or deletion of business contact information, subject to any legal or contractual requirements that apply to retained records.
Contact
Questions about this Privacy Policy can be sent to [email protected].