Privacy Policy

Information we collect

We may collect business contact information, account details, user roles, billing and plan information, support communications, operational data submitted through the platform, shipment-related information, and technical usage data needed to provide and secure the service.

When an Amazon selling partner authorizes the platform, we may process seller-authorized Amazon Selling Partner API data and related business data, including SKU, ASIN, FNSKU, catalog, listing, inventory, inbound shipment, fulfillment, advertising, and performance reporting data.

How we use information

We use information to operate the platform, support inventory preparation workflows, maintain service reliability, respond to support requests, secure the service, and improve our product.

We also use seller-authorized business data to provide analytical and reporting functions for Amazon selling partners, including inventory coverage, replenishment needs, stockout risk, advertising performance, catalog readiness, shipment status, and operational exception reports that help sellers decide the proper amount of stock to send to Amazon fulfillment centers.

Amazon Selling Partner API data

If the platform connects to Amazon Selling Partner API data, that data is used only within the scope authorized by the connected selling partner and only to provide, secure, maintain, support, and improve the service for that selling partner.

We do not sell Amazon seller data. We do not use Amazon seller data to advertise to Amazon customers, profile Amazon customers, or build unrelated products. We do not disclose one seller's data to other sellers or use one seller's data to benefit another seller.

We do not aggregate seller-authorized Amazon data across unrelated selling partners to provide, sell, or disclose competitive insights, benchmarking products, or analytics about Amazon's business.

Sharing of information

We do not sell customer information. We may share information with service providers that support hosting, infrastructure, analytics, or customer support, subject to appropriate confidentiality and security obligations.

Service providers are authorized to process information only for the services they provide to us and must protect information through confidentiality and security obligations.

Data retention and security

We retain information for as long as reasonably necessary to provide the service, meet contractual obligations, resolve disputes, and comply with applicable law. We use reasonable administrative, technical, and organizational safeguards to protect information, including role-based access, credential protection, encrypted transport, restricted production access, logging, monitoring, and incident response processes.

Customers may request deletion of business contact information or seller-authorized integration data. Deletion requests are subject to legal, security, backup, fraud-prevention, accounting, and contractual retention requirements.

Your choices

You may contact us to request updates or deletion of business contact information, subject to any legal or contractual requirements that apply to retained records.

Customers control whether they authorize access to Amazon Selling Partner API data and may revoke integration access through Amazon or by contacting us for assistance.

Contact

Questions about this Privacy Policy can be sent to [email protected].